[NatureNS] Fwd: eBird technical difficulties

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From: James Churchill <jameslchurchill@gmail.com>
Date: Mon, 30 Jun 2014 12:32:06 -0300
To: naturens <naturens@chebucto.ns.ca>
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hi folks,
some notes on eBird technical difficulties that may or may not sound
familiar.
cheers,
James.

---------- Forwarded message ----------
From: 'Marshall Iliff' via eBird TechTalk <ebirdtechtalk@googlegroups.com>
Date: Mon, Jun 30, 2014 at 12:24 PM
Subject: Re: [ebirdtechtalk] Fwd: e-Bird
To: ebirdtechtalk@googlegroups.com
Cc: mikerogan52@gmail.com


All,

Thanks for reporting this issue, which cropped up over the weekend. We are
trying to tackle this today. We think it is an issue with Internet Explorer
in combination with a minor upgrade from last week. The multiple browser
configurations are a complication that we are constantly struggling with,
since something that works perfectly well in one setup (e.g., Chrome,
Firefox, Internet Explorer 9) may not work at all in another (e.g.,
Internet Explorer 9).

To that end, if any of you have eBirders who get in touch with you about
these things, please reply to them, CC me (mji26@cornell.edu), and ask what
browser and version they are using. Screenshots of the actual error they
receive (screengrabbing software can be used on PCs, or just use "Command +
Shift + 4" on a Macintosh.

As we try to get this resolved, we are also looking for savvy eBirders who
can help us diagnose this.

Best,

Marshall Iliff
eBird Project Leader




On Fri, Jun 27, 2014 at 12:45 PM, Laurie Foss <lauriefoss@gmail.com> wrote:

> Does anyone have some help for Mike? See below.
>
> Laurie Foss
> Austin, TX
>
>
> ---------- Forwarded message ----------
> From: Mike Rogan <mikerogan52@gmail.com>
> Date: Fri, Jun 27, 2014 at 11:28 AM
> Subject: e-Bird
> To: Eric Carpenter <ecarpe@gmail.com>, Laurie Foss <lauriefoss@gmail.com>
>
>
> I suddenly cannot get e-Bird to open for me to submit observations.  After
> I enter date and type of survey, the boxes for time, distance, etc., will
> not appear.  If I try to access the maps to begin the process of submitting
> observations, the screen on which the maps usually appear comes up, but the
> maps do not.  Do you have any thoughts about what I can do?  I realize this
> is somewhat vague...
>
>
>
>  --
> You received this message because you are subscribed to the Google Groups
> "eBird TechTalk" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to ebirdtechtalk+unsubscribe@googlegroups.com.
> To post to this group, send email to ebirdtechtalk@googlegroups.com.
> Visit this group at http://groups.google.com/group/ebirdtechtalk.
> For more options, visit https://groups.google.com/d/optout.
>



-- 


****************************
Marshall J. Iliff
miliff AT aol.com
West Roxbury, MA
****************************
eBird/AKN Project Leader
www.ebird.org
www.avianknowledge.net
Cornell Lab of Ornithology
Ithaca, NY
****************************

-- 
You received this message because you are subscribed to the Google Groups
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To unsubscribe from this group and stop receiving emails from it, send an
email to ebirdtechtalk+unsubscribe@googlegroups.com.
To post to this group, send email to ebirdtechtalk@googlegroups.com.
Visit this group at http://groups.google.com/group/ebirdtechtalk.
For more options, visit https://groups.google.com/d/optout.



-- 
James Churchill
Kentville, Nova Scotia
jameslchurchill@gmail.com
(902) 681-2374

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<div dir=3D"ltr">hi folks,=A0<div>some notes on eBird technical difficultie=
s that may or may not sound familiar.</div><div>cheers,=A0</div><div>James.=
=A0<br><br><div class=3D"gmail_quote">---------- Forwarded message --------=
--<br>From: <b class=3D"gmail_sendername">&#39;Marshall Iliff&#39; via eBir=
d TechTalk</b> <span dir=3D"ltr">&lt;<a href=3D"mailto:ebirdtechtalk@google=
groups.com">ebirdtechtalk@googlegroups.com</a>&gt;</span><br>

Date: Mon, Jun 30, 2014 at 12:24 PM<br>Subject: Re: [ebirdtechtalk] Fwd: e-=
Bird<br>To: <a href=3D"mailto:ebirdtechtalk@googlegroups.com">ebirdtechtalk=
@googlegroups.com</a><br>Cc: <a href=3D"mailto:mikerogan52@gmail.com">miker=
ogan52@gmail.com</a><br>

<br><br><div dir=3D"ltr"><div>All,</div><div><br></div><div>Thanks for repo=
rting this issue, which cropped up over the weekend. We are trying to tackl=
e this today. We think it is an issue with Internet Explorer in combination=
 with a minor upgrade from last week. The multiple browser configurations a=
re a complication that we are constantly struggling with, since something t=
hat works perfectly well in one setup (e.g., Chrome, Firefox, Internet Expl=
orer 9) may not work at all in another (e.g., Internet Explorer 9).=A0</div=
>


<div><br></div><div>To that end, if any of you have eBirders who get in tou=
ch with you about these things, please reply to them, CC me (<a href=3D"mai=
lto:mji26@cornell.edu" target=3D"_blank">mji26@cornell.edu</a>), and ask wh=
at browser and version they are using. Screenshots of the actual error they=
 receive (screengrabbing software can be used on PCs, or just use &quot;Com=
mand + Shift + 4&quot; on a Macintosh.=A0</div>


<div><br></div><div>As we try to get this resolved, we are also looking for=
 savvy eBirders who can help us diagnose this.</div><div><br></div><div>Bes=
t,</div><div><br></div><div>Marshall Iliff</div><div>eBird Project Leader</=
div>


<div><br></div><div><br></div></div><div class=3D"gmail_extra"><br><br><div=
 class=3D"gmail_quote">On Fri, Jun 27, 2014 at 12:45 PM, Laurie Foss <span =
dir=3D"ltr">&lt;<a href=3D"mailto:lauriefoss@gmail.com" target=3D"_blank">l=
auriefoss@gmail.com</a>&gt;</span> wrote:<br>


<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex"><div dir=3D"ltr">Does anyone have some help =
for Mike? See below.<div><br clear=3D"all"><div>Laurie Foss<div>Austin, TX<=
/div>


</div>
<br><br><div class=3D"gmail_quote">---------- Forwarded message ----------<=
br>From: <b class=3D"gmail_sendername">Mike Rogan</b> <span dir=3D"ltr">&lt=
;<a href=3D"mailto:mikerogan52@gmail.com" target=3D"_blank">mikerogan52@gma=
il.com</a>&gt;</span><br>



Date: Fri, Jun 27, 2014 at 11:28 AM<br>Subject: e-Bird<br>To: Eric Carpente=
r &lt;<a href=3D"mailto:ecarpe@gmail.com" target=3D"_blank">ecarpe@gmail.co=
m</a>&gt;, Laurie Foss &lt;<a href=3D"mailto:lauriefoss@gmail.com" target=
=3D"_blank">lauri