Trainer's Outline for User Training 3 - Intro to Account Management
Instructions for Trainers
Try to find out what kind of computer system/software they
will be using at home, so you can give more specific
instructions on uploading/downloading.
I haven't tested this as to appropriate length, so please email any
comments to me at aa043.
Time Limit: 1 hour
"What we're covering in this session is how to manage the
files in your personal CFN account. When you register as
a user of CFN, you get an area to store your own files.
This is called your home directory. We'll be looking at
how to create and edit files, how to delete files, how to
upload files (i.e. transfer them from your personal
computer to CFN), how to download files (i.e. transfer
them from CFN to your personal computer). We'll also be
looking at how to change your password and how to check
A first look at the File Manager
Have the participants log into CFN using their own user ids.
[go files] to take them to their personal File Manager.
Explain to them that this is the Directory and File listing
of their Personal Home Directory. Some of the directories
and files were automatically set up when they registered as
a user on CFN. If the users are not familiar with the
concept of files and directories, you will need to take a
little time here to explain it to them.
Note that the list of files and directories are set up as
links. If they follow the link which is a file name, they
will be viewing that file. If they follow the link which is
a directory name, they will be viewing the contents of that
directory (which could be more files and more directories).
Some files and directories in your account
Go through the following files and directories (created when
the account was created):
- signature (file)
- "This file contains your email signature, which we
edited last week. The contents of this file are
automatically included in each email message you
compose. This file is automatically created when your
CFN account is created, but it does not contain
anything initially. It's up to you to put something
- public_html (directory)
- "This directory contains files that are accessible to
the general public. Files that are NOT in this
directory are private; only you can access them. But
you might want to have information that is available
for other people to see; in that case, you would put
them in your public_html directory."
Have participants follow the link to the public_html
directory. Their profile should be in here.
- Profile.html (in public_html)
- "This is where your profile is kept. Remember when you
do a [go who] or a search in [go people] and a list of
names is displayed, and then you follow the link on a
particular name, you'll see some information displayed
on screen. Your profile contains the information that
is displayed for you. When your account is created,
the only information that is put into it is your name
and your email address. Some people have learned how
to edit it and have put in more information. After you
learn the HTML format, you will be able to do this too,
if you want to."
Use the left-arrow key to go back to the list in your
- mail (directory)
- "The mail directory is where your saved mail is kept.
Remember in Pine, when you type s to save a message
into a folder? Well, this is where they physically are
kept. If you follow the link into this directory, you
will see that there is a file name for each folder in
your mail. WARNING: You should not try to edit or
delete or move these files around using the file
manager. If you want to do things with your mail
messages, go into the mail program and do it there."
"Note that, because the mail directory is in your home
directory, the space you are using for saved mail
messages will come out of your quota. We'll talk about
quota a little later."
- news (directory)
- "This directory is for articles saved from news. If
you are in news and you want to save an article, this
is where it will be kept."
The File Manager Menu
Point out that there are two menus for the file manager:
Note that the command you choose from either the mini-menu
or the full menu will be applied to the selected (i.e.
highlighted) file or directory.
- one at the bottom of the screen (I'll refer to it as
- one which is shown when you type F for full menus
In the following exercises, show an example of each menu for
Mention that there are a variety of ways to create files:
exporting from Pine, saving news articles, uploading them
from your home computer, saving files that you view from
CFN, and creating them from scratch in the File Manager.
To practice on, have them create two or three test files:
Note that the new files created by n or by the full menu
don't have anything in them yet.
- create one by exporting a message from Pine
- create another by using the n (for new) key
- create another by using the full menu to create a new
Have the participants edit the newly created files. Remind
them that the editing commands are just the same as in PINE,
except for ^X, ^C and ^O. Have them type some stuff into
each new empty file. This would also be a good time to
practice ^R to read in a text file.
Have the participants create a new directory. Show them
both the mini-menu version (n for new, then d for directory)
and the full menu version (F for full menu, choose "Create
new directory"). Maybe some participants could use one,
some could use the other - or they could create a couple of
Move the test files from the home directory into the newly
created directories. Use both the mini-menu (m for modify,
then l for location) and the Full menu (F for full menu,
choose "Move current selection")
Verify that the files have been moved by viewing the
Rename the test files. In the mini-menu, use m for modify,
followed by n for name. In the Full menu, use F for full
menu, then choose "Modify name of current selection"
Note that it's tedious to perform the same operation on a
number of files. Introduce the idea of tagging a set of
files, so you can tell the file manager to perform the same
file on all of them. For example, we will tag some files
and then delete them. Type t in the mini-menu to tag a
file. Point out that tagged files have a + beside them.
Have them type F for full menu and point out that the
operations now refer to the tagged files.
Have the participants use the full menu to delete the tagged
Have them return to their home directory and use the mini-
menu to delete the test directory. [NOTE: I have found that
using the delete key in the mini-menu doesn't work on all
Uploading Files (getting files from your computer to CFN)
Point out that in computerese, "uploading" means
transferring a file away from you and "downloading" means
transferring a file towards you. [Does this mean that the
remote computer is always above you? - BL]
If possible, find out what kind of system the participants
will be using and try to tailor the explanation of uploading
to their specific setup.
Note that you can only do uploading over a dial-up line (if
you telnet in, the uploading probably won't work). Explain
(briefly) the concept of protocols. Tell them to choose the
protocol that works with their communication software;
mention that Zmodem is usually the fastest and they should
use it if they can.
Demonstrate uploading if possible. At least show them what
they would do on the CFN side of things (U for upload in the
mini-menu or F for full menu, then choose an upload option).
Explain "At this point, you would tell your communication
program to upload a file".
Getting files from CFN to your computer
There are a number of ways to get a file from CFN to your
To download a file, view the file and type d
for download. Note that this will work for any file on CFN.
You will get a menu giving a choice of download protocols.
Note that this is the "reverse" of uploading - same idea but
in the opposite direction.
- You can download a file
- You can print the file if you have a printer attached to
- You can print the file to the screen and capture it,
using your communication software
To do 2 and 3, view a file and type P (note again that this
will work for any file on CFN, not just the ones in your
file manager). You now have a choice: you can save the file
in your home directory (useful if you are looking at some
file on CFN), you can mail the file to yourself (or to
someone else), you can print the file to the screen, or you
can print the file to an attached printer.
At this point, attempt printing to an attached printer, if
there is one. Note that some communications programs can do
this and some can't. You won't know until you try.
Other Commands to Help You Manage Your Account
Demonstrate each of the following:
- Viewing your disk usage and quota [go quota]
- Explain that there is a limit to how much disk space they
can use in their home directory on CFN. Have them do [go
quota] and explain that the first line refers to the amount
of space alloted for their incoming mail (the mail in their
INBOX), the second line refers to the amount of space
allotted for their home directory (which includes the saved
If they are getting close to (or over) their quota, they
will have to delete files or mail messages to make room.
Note that you should only use PINE and not the file manager
to delete any saved mail messages.
- Setting user options (s from Lynx)
- Go to the home page. Type s for set user options. At this
point, probably the only thing that users would want to
change would be the option for displaying files and
directories: type I for l(I)st directory style, space bar to
cycle through options to "directories first", then > to save
- Changing your password [go password]
- Explain why it's a good idea to change your password
regularly (security reasons). Also explain that passwords
Mention some techniques for choosing passwords, i.e. include
some numbers, punctuation, odd spelling, acronyms that make
sense only to you.
- should not be easily guessed (don't use your name or
your spouse's name or your dog's name)
- should not be in a dictionary (some password cracking
programs just run through all the words in a
- Update your personal profile [go profile]
- This is a shortcut to edit your Profile.html file, which we
saw earlier this session. You will learn more about HTML
(the format of your Profile) in IP Training 1.
- Have your mail forwarded elsewhere [go forward]
- Explain that users may want their email to your CFN account
to be forwarded to another email address. For example, if
you had an email address provided at work, you might want to
get all your email there.
- Set your terminal type [go terminal]
- This is mostly useful if you know you will be logging on
regularly from a particular terminal type. It sets the
default terminal type for your account.