Urban Community Access Program

Dartmouth Downtown Development Corporation Focus Group
September 22, 1999

Discussion Questions - Key Points Made

  1. Potential User community - Who lives in, works in and visits Downtown Dartmouth?

    • Small business owners
    • Students (who live in the area)
    • Seniors
    • Ferry users
    • Job seekers
    • Tourists
    • Communicators (email checkers)
    • Farmer's market visitors
    • Youth
    • General population that lives downtown
    • Special interest groups

  2. What are the particular IT needs of the downtown community that are not currently being met?

    • Recreational use - there is demand on current sites
    • Small businesses - web page design, advertising (would like to see more local businesses on-line) internet access, e-commerce
    • Training - basic how to use internet
    • Tourists checking email
    • Long term Maranova residents - checking email
    • Laptop plug-in
    • Requests for classes at community recreation centre
    • Raise awareness/knowledge re: computer/internet - overcome current fear

    What type of training/support is needed?

    • Basic skills - how to use the internet, etc.
    • Troubleshooting need
    • Online opportunities - need support to use
    • Gates training - internships possibilities
    • Awareness of what the internet can offer/do for you
    • Internet hype - how reliable is the information - can you trust it?
    • How to search for information on the internet
    • Community information - need for local businesses, tourist/historical sites
    • Need to link current information - eg: HRM/tourism - there is no link to Downtown Dartmouth
    • Environment for sites needs to be conducive to learning and dissolving fear of technology
    • Parents with computer fears are a target group

  3. Possible Partnerships

    • The training by small businesses with bigger corporate partner/sponsors
    • Students provide training as part of an internship program
    • Atlantic Regional Learning Centre - can provide hardware/space

  4. Where would you see the access being made available?

    • Hours of operation - e.g.: evenings/night - is it an issue?
    • Need different types of sites and different locations - e.g.: sites to appeal to those with knowledge and sites to appeal to those with no knowledge/uninitiated/fearful

    Possibilities of a collaborative cluster model incorporating:

    • Community recreation centre (Findlay Centre)
    • Café/small business
    • Library
    • Museum
    • 43 Wentworth Street
    • Dartmouth Downtown Development Corporation (DDDC)

  5. How would you anticipate access arrangements being managed?

    • Through a sub-committee of DDDC
    • Volunteers would staff - staff sites for different hours - provide training to others
    • Develop a revenue stream
    • Information can be distributed through DDDC - newsletter and key people
    • Recreation - has a newsletter that goes out 4 times/year and also flyers that are sent to schools


Return to Urban CAP Main Page