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Hi Jessica, Your account quota has a 7-day countdown once it's over and that is what most likely is expired. A user account never officially expires. It may be permantly shut down for lack of payment or misuse but never just expires. As you can see, I've copied your CCN account with this message. If it were truly completely gone, PINE wouldn't be able to find your account. In your case, you have probably been trying to use your PLUS password to log into the text account. As a protection feature, you get two passwords; one for PLUS and the other mail/text account access. Use your mail password to log into the text account and then use Lynx 'go' commands to move about that account. Once in PINE, check your INBOX, sent-mail and saved-messages; they all add up in your mail quota. NOTE: Once you have cleared the backlog and you believe you may be due for renewal, you can contact the office at: office@chebucto.ca or by calling 494-2449 from 1 pm - 5 pm weekdays to arrange your renewal. If you need further clarification or if you still can't get into your text account, let us know and we will investigate further. Tony @ CCN Help ---------------- On Thu, 4 Jan 2007, Jessica Tellez wrote: > I would like to get into my account to be able to work with pine and delete > things to clear up my quota. People cannot e-mail me and the message sent to > them is that my account has expired. I was unaware that my account has expired > and I cannot use my password to enter. please advise me what I should do at > this point and if indeed my account has expired and the cost of continuing it.
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