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Hi Maureen, What are your spam settings set to? If set to simply 'delete', then legitimate emails that look like spam (a lot of emails sent by Yahoo, Google, HotMail etc get so loaded with advertisements that they sometimes appear to be spam to the filter) and may be getting deleted. If this is the case, change your settings to store in JUNKMAIL folder and check it regularly (as it counts on your quota) and if you see legitimate email going there, let us know. Our filters are optimized to catch spam but occasionally third party free email programs such as Yahoo, Google etc load their email with so much spam (to pay for the 'free' service), they sometimes contributes to the problem. I will copy Postmaster on this email so that they can check on their end to see if any email may be held up by one the sorters (this can happen occasionally if we are innundated with spam through one of the machines - we have several sorters). CCN Help ------------------ On Tue, 13 Feb 2007, Maureen A. Yeats wrote: > I have been having problem with e-mail messages being sent to me and > not arriving. One lost message had to be resent back on January 28, a > second one, from another sender was lost and had to be resent on February 9 > and a third message, from yet another sender was sent last night and has > not arrived. The third sender phoned me this morning to ask why I had not > replied, and, when informed that I had received no message from him agreed > to resend it. To this point, the resend has not arrived either. Am I > doing something wrong? If so, what should I do? It is also possible that > other messages are being lost, but I have no way to know. > My computer is an old e-machines brand and uses Windows 98. For > accessing e-mail and other stuff when using your Chebucto Plus service, I > use Mozilla Firefox version 1.06. Do you need any other information? > Any advice you can supply would be greatly appreciated. > Sincerely, > Maureen Yeats
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