problem connecting via VPN

Date: Wed, 5 Nov 2008 15:05:18 -0400 (AST)
From: CCN Help <ch1@chebucto.ns.ca>
To: June Trenholm <jetrenhm@chebucto.ns.ca>
cc: userhelp@chebucto.ns.ca, help-answers@chebucto.ns.ca
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Hi June,

    Did you get this problem resolved?  I am sending this and your reply to 
out technical staff in the event an adjustment is needed.

CCN Help

----------------

On Sun, 26 Oct 2008, June Trenholm wrote:

> Hi
>
> I now have an 801.11n adapter and can detect and connect to the 
> unsecured wireless network.  The installation for the VPN goes fine but 
> the connection times out after a minute with one of the two following 
> messages (I've tried several installations):
>
> - The L2TP connection attempt failed because the security layer 
> encountered a processing error during initial negotiations with the 
> remote computer. (Error 789) For customized troubleshooting information 
> for this connection, click Help.
>
> - The L2TP connection attempt failed because security negotiation timed 
> out. (Error 792) For customized troubleshooting information for this 
> connection, click Help.
>
> Are there settings deep in the network bowels that may be set 
> incorrectly?
>
> Thank you
> June
>
>

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