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Hi Ambros. As you may recall we blocked your IP address from contacting Chebucto because your computer was making so many POP3 requests per second it was killing all Chebucto mail access for everyone. When we talked on the phone you said you had no idea why this was happening and had no idea how to stop your computer doing it since you had no idea why your computer was doing it in the first place. I offered to look at your computer if you were to bring it to the office and that is where matters were left. We will not remove the IP block until we know that your computer is not going to kill mail for everyone again. As you may recall from when we talked before, your computer continued to slam our mail server even after your computer had been rebooted. I will repeat the offer to bring your computer into the office for us to look at - this is free - but until we clear it, or you can assure us that the computer is not still malfunctioning because the problem has been fixed, the block stays. From the sounds of things nothing on your end has changed. I'll be out of the office Thursday Oct 24 but will be back Friday if you want to bring it round Friday afternoon. On Wed, 23 Oct 2013, Ambros Prechtl wrote: > Andrew, if you know what the problem is, please clue me in. > > I am pretty well up and running. Eastlink works perfectly -- mail works with > Webmail and with Thunderbird. Websearching works as well as ever. Only CCN > does not seem to work. I get no mail and my homepage cannot be accessed. > > I've been with CCN for some 15 years and would like to continue being with > CCN. I know you phoned me once but I did not quite understand what you > thought was wrong. I can carry on with Eastlink. Have done some damage > control; i.e. started to move the data of my CCN home page to a new home > page. And I have retrieved almost all my contact addresses. > As I said, I could live without CCN but would not want to. CCN was my first > provider in Canada and I feel a certain sense of loyalty towards it. > > I seem well protected. I use the free version of AVG but have also bought > their professional version. Thus I should be well protected, non? > > What, if anything, can I do? What should I do? > > Best, > > Ambros > > PS: Tonino Cianfaglione,, si vedi questo mio messaggio, ti saluto > cordialmente. >
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