If requests to the user help team are any indication, downloading is a frequent source of confusion. We'll try and sort things out, but remember that the Help Desk also has information on this topic.
Before you begin downloading files, make sure your connection to CCN is set up properly. If your screen displays text improperly, or your connection frequently fails, then you should troubleshoot these problems before moving on.
Here's the basic procedure for downloading: First, you'll choose the file you wish to copy from CCN to your own computer. Then you will tell CCN that you want it to send the file to you, and tell your own computer that you want to receive the file. If all goes well, you'll have a copy of the file on your hard disk or floppy (you get to choose where) in a short time.
Now, the specifics. You might want to print this part, or take notes, since you can't set up your download and read this document at the same time. We'll look first at how to download an e-mail message to your own computer. And take note: there are hundreds of different pieces of communications software used by CCN users. This guide gives only the basic outline of how to download files. You may need to consult your software's manual, or look at some of the help resources on CCN to solve specific problems.
Use Kermit to send to your computer
Use Zmodem to send to your computer
If your communications program supports Zmodem, then select this option. If your communications program only supports Kermit, select it instead. Kermit and Zmodem are different methods of moving the file from CCN to your computer; Zmodem is simpler and faster in most situations. If you have Zmodem, try it before you try Kermit.
If you are using Zmodem the file transfer should begin automatically. If you chose the Kermit option, you may be asked to Escape back to your local Kermit and give a RECEIVE command... What this means is that CCN is waiting for you to start the transfer. This will require typing a key or selecting a menu option in your communications program. Check the manual's section on downloading.
The download should now begin. Most programs will give you some indication of the progress of the file transfer. After your communications software alerts you that the download is complete, you can retrieve the file from your hard disk or floppy disk in t he same way you would with any other file.
Next month, we'll have a column on some advanced options that will help you streamline the downloading process. If you have questions or problems, seek out help from the Help Desk.
Last Month: November 1995 Next Month: January 1996