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Chebucto Community Net

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Serving Your Community's Online Needs Since 1994.


How to get in contact with us

The Chebucto Community Net is located in the Chase Building at the end of Lord Dalhousie Drive, off Coburg Road next to the University of King's College. Our office phone number is (902) 494-2449 and our fax number is (902) 494-1242. Please do not phone the Dalhousie University Mathematics and Statistics Department to try to reach us.

Please remember if paying for or enquiring after an account to include the account name.

You can reach the Chebucto office by email at
office at chebucto.ns.ca and our mailing address is:

Chebucto Community Net
Room 006, Chase Building
Dalhousie University
Halifax, N.S.
B3H 4R2

Our nomial office hours are: Monday to Friday, 1:30 PM to 3:30 PM

Our office hours are currently irregular because we do not have enough volunteers to fill all shifts.
Please call the office before visiting to ensure someone will be there.

Secure Message Form

Confidential and sensitive information may be sent to the Chebucto Office securely via this encrypted Secure Message Form.
 

Our Office Location

[Google Maps showing Chebucto Office location] [Google Maps showing Chebucto Office location]
        Google Maps showing the
        Chebucto Community Net Office Location

[Map showing
Chase Building]

Office Policy

We will NEVER purchase any goods or services from anyone sending us unsolicited commercial email or unsolicited commercial faxes.

Other Important Chebucto Addresses

  • For general technical support or general help with Chebucto services, please send an email detailing the problem to userhelp at chebucto.ns.ca. There is also more information available online here.

  • For technical support or help with the Chebucto Plus service, please send an email detailing the problem to userhelp at chebucto.ns.ca. Please try and be as specific as you can; what your Operating System is (Windows 10 Home Edition, macOS 10.12.3 Sierra, etc.), what program you were using and the exact text of any error messages. There is more information available online here.

  • To send us a notice for an upcoming activity or event that you would like posted on our Upcoming Events page, please send it as TEXT ONLY (NO .doc, .pdf or other attachments) to
    ch1 at chebucto.ns.ca and we will post it for you.

  • To report a problem with a Chebucto user, please send an email to abuse at chebucto.ns.ca. If the report is about a Chebucto user spamming (sending unsolicited commercial email), or otherwise using our services to send messages in violation of our User Agreement you must include the message with its full headers intact. There is more information available online here.

 

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