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Chebucto Community Net

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Serving Your Community's Online Needs Since 1994.


How to get in contact with us

The Chebucto Community Net Office is located in the Chase Building at the end of Lord Dalhousie Drive, off Coburg Road next to the University of King's College.

Please do not phone the Dalhousie University Mathematics and Statistics Department to try and contact us. They are not able to assist you with CCN issues and cannot forward your call to us.

The Chebucto office email address is office at chebucto.ns.ca

Our mailing address is:

Chebucto Community Net
PO Box 9253 CSC
Halifax, N.S.
B3K 5M8

Our office telephone number is 902-494-2449. When calling for assistance please leave a detailed message. All calls will be returned within 24 hours.

Our office hours are: Monday, Wednesday, and Friday from 4:30 PM to 6:30 PM

Please call the office to book an appointment before visiting.

Secure Message Form

Confidential and sensitive information may be sent to the Chebucto Office securely via this encrypted Secure Message Form.
 

Our Office Location

[Google Maps showing Chebucto Office location] [Google Maps showing Chebucto Office location]
        Google Maps showing the
        Chebucto Community Net Office Location

[Map showing
Chase Building]

Office Policy

We will NEVER purchase any goods or services from anyone sending us unsolicited commercial email or unsolicited commercial faxes.

Other Important Chebucto Addresses

  • For general technical support or general help with Chebucto services, please send an email detailing the problem to userhelp at chebucto.ns.ca. There is also more information available online here.

  • For technical support or help with the Chebucto Plus service, please send an email detailing the problem to userhelp at chebucto.ns.ca. Please try and be as specific as you can; what your Operating System is (Windows 10 Home Edition, macOS 10.12.3 Sierra, etc.), what program you were using and the exact text of any error messages. There is more information available online here.

  • To send us a notice for an upcoming activity or event that you would like posted on our Upcoming Events page, please send it as TEXT ONLY (NO .doc, .pdf or other attachments) to
    ch1 at chebucto.ns.ca and we will post it for you.

  • To report a problem with a Chebucto user, please send an email to abuse at chebucto.ns.ca. If the report is about a Chebucto user spamming (sending unsolicited commercial email), or otherwise using our services to send messages in violation of our User Agreement you must include the message with its full headers intact. There is more information available online here.

 

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