Help       |       News       |       Contact Us      

Back To Chebucto Community Net Homepage

Chebucto Community Net

Contacting Userhelp
Home >> HelpDesk >> Contacting Userhelp

Serving Your Community's Online Needs Since 1994.

Contacting Userhelp

When is a problem NOT a problem... ;-)

Many problems experienced by users are related to unavailable resources on Chebucto Community Net or on other computer systems connected to CCN through the Internet. Usually these problems are temporary and will be resolved within a few hours or a couple of days.

Real Problems...

If you have an alarming or persistent problem... and cannot find an answer in the Helpdesk Documentation you can ask the userhelp volunteers.

Before you ask the question!
It is in YOUR interest to provide as much detail as possible with respect to the problem including your:

  • equipment and communications settings... (especially for connect, upload, or download difficulties)
  • the activity you were involved in... (step by little step... ;-)
  • the details of the system response... (EXACTLY what did that error messages say? etc..)
OK let's ask Userhelp

Remember, you're asking a volunteer, (who is not a mind reader ;-) and it may take a couple of days to get a reply. (This is why it makes sense to check the documentation to see if there is an answer there.)


Use Chebucto's
Secure Webmail!

Chebucto Username

Mail Password

Set Spam Filter Preferences

Join Here!
Get your own Chebucto account

Chebucto Services
Look here for our available services and prices!
Accounts for individuals, families, non-profit groups and small businesses!

Twitter Facebook Google+ YouTube RSS Feed

Secure Online Payment
for Donations/
Membership Renewals


[Graphic: Bitcoin symbol] Donate Bitcoins Here!

About Us      Help promote us!
Who we are, what we do
and how you can help

Chebucto Plus
Our Premium Internet Access

Chebucto Wireless
Our Community-Run
Non-Profit Highspeed Access

How to find us!
[Google Maps showing Chebucto Office location]


Our Message of the Day

Our Latest News!

CCN RSS Newsfeed

Halifax News and Events

Halifax Region
N.S. Provincial
Community Resources
and Services

Chebucto Neighbourhood

More than 200 Groups, Organizations and Businesses hosted by Chebucto
By Alphabet    By Subject

The CCN Beacon
Our Newsletter

Chebucto Photo Gallery

Chebucto Community Net
Our Privacy Policy                Our Web Site Terms of Use Chebucto Community Net RSS News