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Hi Jane, Chebucto has only a couple of paid positions within the office and the rest of the system is run by volunteers. I am a volunteer; just a user connecting from home, and assisting other users with questions relating to Chebucto services. I connect as you do, via dial up, and this is not my 'job' per se. This is why you might not see a reply to your question right away or at all (if none of the volunteers know the answer). The volunteers are just other users who are a bit more experienced with the system (and computers, internet, etc) and are offering you access to that experience. We do not profess to know 'everything' and, ourselves, get stumped by some problems. However, being more experienced with internet usage affords us the opportunity to seek answers to our 'tougher' questions on the internet with those who are even more experienced than we are and can answer things we can't. This is how everyone learns and, eventually, you may be able to offer assistance to someone you know. Your questions are of a general nature and not related to Chebucto but I will try to answer a few of them. I don't use the same operating system as you do so I can't answer all of them exactly. So let's give it a shot: On Tue, 6 Feb 2007, J Anson wrote: > Here are the answers to your Q.s and a few more from me: > 1. PC > 2. Windows 2000 > 3. Word/ don't know - whatare you referring to? You are probably using Office 2000 on a PC, so you may be using Word for 2000. What I referring to, was which browser are you using to view the internet but since your answer to #8 is 'the free one' then you are using the Chebucto text service and Lynx browser, which means you are viewing only the text versions of webpages. > 4. Saving webpage or image to desktop, see 'copy location' option. Does loc. go > to start menu? Can I return to page from that 'copied loc.'? There seem to be > many ways to save and/or return to sites and I wonder what the various best > uses of them are? This will not apply to you as a graphical web browser such as Internet Explorer or Firefox will not work with the 'free' Chebucto account. You will need to use Lynx (which is provided automatically as soon as you log in) to view the text versions of webpages. The 'copy location' you see is located within a graphical web browser and is used for capturing web url locations (while using a graphical internet connection like PLUS) for reproduction later. Every computer sets aside a small bit of ram memory, when it boots up, for an area called the 'clipboard' where you can cut to and paste from when you are working with a document in a program such as Word, Wordpad, WordPerfect etc. Graphical browsers will also use this 'clipboard' to temporarily hold 'clipped items' for pasting later. Let's say you want to send a friend an email, talking about this really great website you found but the url for it is huge and encompasses several lines of code. For you to accurately type out the url in an email may be a daunting task but using 'copy location', you can highlight and clip the url in question and 'paste' it into your email for sending to your friend. This will not act as a saved bookmark for your later use. To create a bookmark, you must use the option 'bookmark this page'. However, since you are using Lynx through the 'free' text account at Chebucto, a graphical browser won't help you here. Lynx offers a bookmark option where you can highlight a link or page (that you're currently viewing) and selecting 'a' for add bookmark and then either 'l' (for link) or 'd' (display, if you want to save a link to the actual page you're currently viewing). This may sound a bit confusing but it's actually quite easy once you get used to it. > 5. video program - don't know, how do I find out? If you're using Windows 2000, you're probaly using Windows Media Player (WMP), which is the default movie player on Windows. To view movies through the text connection, you would, first, need to download the movie to your computer and, then, use WMP to view them. Movie files are generally quite large and downloading them through a text connection at 33,600 bps (potential top speed of the text service connection although the actual speed can be even slower, depending on your modem and connection problems) can be very time consuming. Movies are best downloaded through high speed internet connections (which Chebucto doesn't yet offer). > 6. Firefox, probably. You wouldn't be using Firefox through a text connection but Lynx. Firefox can be used when you use the PLUS service, which is not free, or to view items you, first, download to a holding directory. > 7. Looking for a recommended useful mozilla extension to aid in > organizing(mainly) and sharing bookmarks but not chat- or social-use-focused, > necessarily. I'm not quite sure how this would help you since Firefox cannot connect to the internet via the text service so any extensions wouldn't work. > 8. Cheb Plus, I think - it's the free one. > > I have had trouble finishing installation of Mozilla themes or extensions, also > Realplayer, also Thunderbird. I seem to be lacking an essential piece of > knowledge about installing stuff. Or...? If these progams are expecting a PPP (PLUS) graphical connection, (which RealPlayer, Thunderbird and Firefox are), then that would explain why they are having difficulties. A text-only connection will not work with these programs although these programs can work on their own for offline work. You would just need to, first, download everything to a holding directory prior to accessing the files with your other programs. > Thanks for the help - I'm assuming this is what you do, like you job. I'm not > taking up your time. Hope this helps, although you may be even more confused by some of the terminology I've used. If you have specific questions, write back to: userhelp@chebucto.ca and I (or another volunteer) might be able to elaborate further on some of the points. Tony @ CCN Help
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