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Hi Daphne,
Is it possible she is occasionally using an 'L' instead of the
number '1'? All CCN userids consist of 2 letters followed by 3
numbers. However, the lower case letter 'L' can sometimes be confused
for the number 1. If she is actually trying to send email to: ajl75
(with a oower case letter L) instead of aj175 (with a number 1), this
would cause a delivery failure. Please check with her and let us know.
(The reason I mention this is that both error messages you have
supplied below has a lower case letter 'L' instead of the number 1 in
the address.)
Tony @ CCN Help
------------
On Sun, 30 Sep 2007, Daphne Trenaman wrote:
> I am president of an organization that sends out group emails to its members and
> the person in charge of emailing others is having a great deal of trouble
> contacting me. I haven't had this problem with anyone else (as far as I know)
> and seem to get all other emails as I should and I don't think the problem is at
> her end as I am the only one not getting the group emails. We are trying to
> find out why and solve the problem so these emails will run smoothly.
>
> When she emails me at aj175@chebucto.ns.ca she gets this response:
>
> From: "The Post Office" <postmaster@chebucto.ns.ca>
> Subject: Errors: No such user(s)
>
>
>> This is a collection of reports about email delivery
>> process concerning a message you originated:
>>
>>
>> error: nosuchuser: ajl75@chebucto.ns.ca
>>
>
> She has occasionally been able to get a message through to aj175@chebucto.ca
> (dropping the "ns")
>
> The last time she tried this she got this message:
>
>
> Subject: Errors: No such user(s)
> From: The Post Office <postmaster@chebucto.ns.ca>
>
> This is a collection of reports about email delivery
> process concerning a message you originated:
>
> error: nosuchuser: ajl75@chebucto.ca
>
> and tried again WITH the "ns" and it went through...Bazaar!
>
> Do you have any idea why it will sometimes work with the "ns" and sometimes
> without it and sometimes not at all? It seems pretty odd to me.
>
> She is emailing through eastlink - but I get other emails from people on
> eastlink. She is also using Outlook Express - surely that wouldn't make a
> difference.
>
> I appreciate any help you can give us in solving this. If you need any more
> info from me please let me know.
>
> Thanks for your help,
> Daphne Trenaman
>
>
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