next message in archive
no next message in thread
previous message in archive
Index of Subjects
Hi Bob,
If your problem occured this weekend, there was a fire at Dal and we
were offline for some time.
From our MOTD:
*** A fire in the Dalhousie Life Science Centre Saturday night created
flooding in the basement of the Chase Building. All Chebucto services
were offline as rising water caused machine room power to go out.
All Chebucto services were back online by early Sunday evening.
The Chebucto office will be open for business as usual Monday afternoon
at 1 PM. The Chase Building basement is closed while repair crews work.
- - - - - -
If your problem is continuing, contact the office at 494-2449 weekdays
between 1 and 5 p.m. to have your passwords reset, if needed. The staff
will first have to verify your identity.
This reply has also been sent to our postmaster team for their
information.
CCN Help
------------------
On Mon, 26 Jul 2010, Bob Rogers wrote:
> Hello,
>
> I am having a problem accessing my e-mail account using Mac Mail, version
> 3.6, in OS X 10.5.8.
>
> When I check my mail, after some delay, I receive the following message:
>
> "There may be a problem with the mail server or network. Check the
> settings for account 'CCN Mail' or try again.
>
> The server error encountered was: The connection to the server
> 'pop.chebucto.ns.ca' on port 110 timed out."
>
> I tried activating the "Use SSL" option in Mac Mail Account Preferences
> but this did not rectify the problem because I received a variation on
> the above message, as follows:
>
> "The server error encountered was: The connection to the server
> 'pop.chebucto.ns.ca' on port 995 timed out."
>
> I have been using Mac Mail, and receiving mail from my Chebucto account,
> without having the "Use SSL" option set for almost 3 years without
> encountering this problem.
>
> On a somewhat related matter, when I try to access my e-mail account via
> Webmail in my Firefox 3.6.6 browser using the password which I have been
> using successfully for POP e-mail and FTP access, Webmail tells me "Login
> failed because your username or password was entered incorrectly."
>
> Thank you for your attention to this technical support request.
>
> Robert Rogers
> CCN Username: aa881
next message in archive
no next message in thread
previous message in archive
Index of Subjects