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Hi Don,
One of our mail server hard disks is acting up and we have a new one on
order. Whenever it temporarily fails, incoming email is held on a backup
server until delivery can be made so no incoming mail is lost. Outgoing
mail being composed via PINE is cached and kept in your account as a
postponed-message for you to resume upon your next login.
When you compose an email using Outlook Express, Thunderbird, Agent or
any other stand-alone third-party email program, that program controls the
cache and will hold your composed email until such time that you can
reconnect with Chebucto. That leaves WebMail as the lone problem and this
is what I do for it:
If I need to compose a large email, one which takes a while to compose
(as I am not a fast typist either), I will use Wordpad to compose it on my
PC (Macs have their own version of Wordpad or something similar) and save
the composed email as a simple text file in a special folder I create on
my C: drive (I call mine 'outgoing' for outgoing email).
When I connect to WebMail, I simply start to compose a new message,
open my Wordpad text file (in the 'outgoing' folder) containing my already
composed email and copy the entire message straight into my webMail, then
sending it. This way I can ensure that the composed message, I worked so
diligently on, doesn't get lost via technical glitches, which are bound to
happen from time to time.
If you were planning a trip to New Brunswick, wouldn't you pack
everything ahead of time, get your car gassed up the day before and have
everything ready to go. Using technology is much like that today. With
so many demands on every technical system out there, a lot of things,
unfortunately, fail at the most inopportune time, so my workaround simply
ensures I don't face that problem again. I was in the same boat as you
several times before I changed my way of doing things.
Hope this helps,
Tony @ CCN Help
------------
On Tue, 2 Aug 2011, Don Bidgood wrote:
> When composing a New Message in Chebucto Web Mail I will at times get an
> instruction to Log in again. This occurs when it takes me a long time to
> compose the Message - yes I am a slow typist. When I do Log In my "New
> Message" screen usually returns and I can continue. However from time to time
> when I Log In again my original "New Message" screen disappears and is
> replaced by an empty "New Message" screen and my previous work is lost. This
> is annoying to say the least.
>
> I have reported this problem to you in the past, but it continues. I realize
> the problem of tracking down the cause of intermittent faults, but suggest
> that the following fix would go a long way to resolving the issue:
>
> Extend the period of time lapse before the request to Log In is issued and
> ideally add an advisory note warning user that this is pending and
> recommending saving the work in progress.
>
> Computer DAL Latitude D610
> WINDOWS XP
> Firefox
>
> Thank you, Don Bidgood
>
>
>
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