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Hi Don,
Your spam filter settings are set to
# SPAMFILTER:DONOTHING
This means that you have disabled the spam filter function for
your account.
However, your file system quota is "EXPIRED" which means you
have been over your file storage limit for at least a week.
You have 1 large files
4412393 Sep 16 18:10 VC_brochure.pdf
and 1 large mail folder 7310549 Oct 26 22:48 temporaryhold
The file is an Adobe Acrobat file which I also received
regarding a conference sponsored by HRM - you need to delete
that file - if you need to access the contents again I believe I
still have a copy of it which I can get you later.
The second is your "temporaryhold" mail folder which as you can
see is quite large. You could delete some messages to make some
space.
Once your quota is under control, then the spam filter should
start working again if you want to turn it back on.
Ed
Ed Dyer aa146@chebucto.ca
Technical Director
Chebucto Community Network http://www.chebucto.ca
Halifax NS Canada
On Tue, 31 Oct 2006, CCN Help wrote:
> Date: Tue, 31 Oct 2006 20:29:25 -0400 (AST)
> From: CCN Help <ch1@chebucto.ns.ca>
> Reply-To: userhelp@chebucto.ns.ca
> To: Don Bidgood <dbidgood@chebucto.ns.ca>
> Cc: ccn-tech@chebucto.ns.ca
> Subject: Re: Chebucto Plus Support Needed - Spam Filtering
>
>
> Hi Don,
>
> I am copying this to Tech so they can check your account.
>
> Try changing the settings to allow all spam to come straight through
> and see if you notice an increase in the amount of spam entering your
> account. There were some settings changes that were snagging freecycle
> postings but now these postings get through with no problem so, if
> anything, you should be receiving more email and not less. Whatever
> problem is occuring with your account, it is unique to you as no one else
> has mentioned experiencing any problems.
>
> In the meantime, try the change above to see if it helps.
>
> CCN Help
>
> -------------
>
> On Tue, 31 Oct 2006, Don Bidgood wrote:
>
> > This is the second time I have reported this problem, please offer a
> > solution. Resetting my SPAM filter preference seems to have no effect - and
> > yes I have waited for several hours for the Reset to take effect.
> > My setting for spam filtering should place any spam in the JUNKMAIL folder.
> > For the last week this folder has been empty. This is most unusual, it
> > normally contains about ten or more messages.
> >
> > I have reset my Spam Filter Preferences to the middle selection which
> > should place any Spam detected in the JUNKMAIL folder, but I still have an
> > empty folder.
> > I am concerned because a few messages which are sorted as spam are in fact
> > genuine. These I normally Move to my Inbox.
> >
> > Two queries:
> > Has anything changed with your Spam filtering that could cause this?
> > Is there anyway I can confirm that my Spam Filter Preference is that which
> > I selected?.
> >
> > System WINXP with InterNet Explorer 6.0
> > Chebucto Plus Name: dbidgood
> > Phone: 463 7667.
>
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