How to get in contact with us
The Chebucto Community Net is located in the Chase Building at
the end of Lord Dalhousie Drive, off Coburg Road
next to the University of King's College.
Our office phone number is (902) 494-2449 and our fax
number is (902) 494-1242. Please do not phone the
Dalhousie University Mathematics and Statistics Department
to try to reach us.
Please remember if paying for
or enquiring after an account to include the account name.
You can reach the Chebucto office by email at
office
chebucto.ns.ca
and our mailing address is:
Chebucto Community Net
Room 006, Chase Building
Dalhousie University
Halifax, N.S.
B3H 4R2
Our office hours are Monday to Friday, 1:00 PM to 5:00 PM.
Google Maps showing the
Chebucto Community Net Office
Location
Office Policy
We will NEVER purchase any goods or services from anyone sending us
unsolicited commercial email or unsolicited commercial faxes.
Other Important Chebucto Addresses
- For general technical support or general help with Chebucto
services,
please
send an email detailing the problem to userhelp
chebucto.ns.ca. There is also more information
available online here.
- For technical support or help with the
Chebucto Plus service,
please send an email detailing the
problem to userhelp
chebucto.ns.ca. Please
try and be as specific as you can; what your Operating System
is (Windows XP, MacOS 10.5, etc.), what program you were using
and the exact text of any error messages. There is more information
available online here.
- To send us a notice for an upcoming activity or event that you
would like posted on our Upcoming
Events page, please send it as TEXT ONLY (NO .doc, .pdf or
other attachments) to
ch1
chebucto.ns.ca and we will post
it for you.
- To report a problem with a Chebucto user, please send an email
to
abuse
chebucto.ns.ca. If the report is about a Chebucto
user spamming (sending unsolicited commercial email), or otherwise
using our services to send messages in violation of our User Agreement
you must include the message with its full headers intact. There is
more information available online
here.
Go to the Services Page